Encore Glass and Fine Art Terms and Conditions

At Encore Glass and Fine Art we respect your right to privacy and we understand that, as a visitor to encoregfa.com, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of encoregfa.com, download free software, request information, or subscribe to encoregfa.com newsletter.

We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on encoregfa.com are always tailored to your current, designated preferences.

When you provide Encore Glass and Fine Art with your name (or alias), e-mail address, mailing address, or telephone number, and you do not 'opt out,' Encore Glass and Fine Art and Encore Glass and Fine Art representatives and affiliates may use the provided information to alert you to product upgrades, special offers, updated information, classes, new services, and other Encore Glass and Fine Art information. Representatives and affiliates may include value-added resellers and authorized training partners. Beyond its representatives and affiliates, Encore Glass and Fine Art does not offer or allow the selling of any user-provided information to third parties.

Encore Glass and Fine Art respects the rights users give us when opting to receive e-mail communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want Encore Glass and Fine Art or Encore Glass and Fine Art representatives to contact you, you may "opt out" of this preference at any time, whether you're online or contacting Encore Glass and Fine Art directly. As part of your preference flexibility, you'll always have the option to opt back in and have Encore Glass and Fine Art contact you based on your previous or new preferences.

If you choose not to register or provide personal information, you can still visit most Encore Glass and Fine Art websites; however, you will not have access to areas that require personal identification.

Encore Glass and Fine Art membership and the use of log files (cookies)

Encore Glass and Fine Art offers free membership to all encoregfa.com visitors. In order to establish membership, visitors are requested to provide both personal information and preferences. This information is stored and protected by your user-established Member ID and Password.

Encore Glass and Fine Art stores your Member ID and password so you can access certain areas of the website without re-signing in. The sign-in information is stored until you explicitly sign out. It also allows you to return to any Encore Glass and Fine Art website on subsequent visits without having to re-enter your information. Encore Glass and Fine Art remembers you by placing a log file (cookie) that contains only enough information to identify you upon return visits. A "cookie" is a small line of text that is stored with your web browser for record-keeping purposes and helps Encore Glass and Fine Art provide better service to you. Your browser has options to accept, reject, or provide you with notice when a cookie is sent.

No information, other than that found in the Membership cookie, will be accessed by any Encore Glass and Fine Art system. Access to your membership information always requires both your Member ID and Password.

Encore Glass and Fine Art also utilizes visitor log files (cookies) and hosted tracking with our website. Once a user enters our site, a cookie follows them through their click stream path. Examples of information being collected by these cookies and the hosted tracking include the number of times a user came to our site(s), and the paths they took to get there. Encore Glass and Fine Art uses the data collected from website visitor cookies and hosted tracking in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our website(s) and helps us identify potential navigation issues.

We also gauge effectiveness of our communications by inserting transparent GIF images in our HTML e-mails. These GIF files are not unique identifiers and do not gather any personally identifiable information. They simply let us know the number of e-mails that have been opened.

How Encore Glass and Fine Art will protect your personal information

Encore Glass and Fine Art will always protect the personal information that you share with us. Encore Glass and Fine Art stores information internally in a controlled, secure environment. If, for example, you make a purchase online, we route all transactions through SSL (Secure Socket Layers) and will process your credit card number only to secure your current payment. The SSL transaction does retain your credit card number subsequent to the transaction at hand and will not use the number for marketing purposes.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

If Encore Glass and Fine Art requests general demographic information, this information is limited to reporting purposes only; members remain anonymous. Phone numbers, e-mail addresses, and postal addresses are never shared for demographic reports with outside entities. Encore Glass and Fine Art may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide an up-front statement to that effect.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Encore Glass and Fine Art & Security

Security is one of our highest priorities, and Encore Glass and Fine Art understands that security is important to our customers as well.

Encore Glass and Fine Art may occasionally update, amend, or change this Privacy Policy based on user feedback and as needed or appropriate. If we decide to materially change our privacy policy, we will post those changes to this privacy statement, and will e-mail the information to our users so that they are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. Users will always have a choice as to whether or not we use their information in accordance with, and in respect to, the posted privacy policy.